StateServ Careers - Site Manager

Job Description

Reports to: Regional Manager

Job Purpose: To oversee the staffing, training, hiring, disciplinary process, review process, ordering, processing of durable medical equipment orders, financial viability and overall functions of site.

Key Responsibilities and Accountabilities:

• Monitors and coordinates warehouse and delivery vehicle inventory and par levels.
• Schedules driver technician training, orientation, scheduling, performance reviews and supervision.
• Ensures timely execution of deliveries, exchanges and pick-ups.
• Monitors servicing of delivery vehicles.
• Oversees shipping and receiving functions.
• Ensures appropriate scheduling for regular maintenance of DME.
• Ensures proper disinfecting and cleaning of DME.
• Accountable for all financial aspects of site, i.e. accounts receivable, accounts payable, payroll functions.
• Monitor and report on activities and provide relevant management information to regional manager.
• Develop and create ideas that will assist upper management.
• Must be service oriented with excellent telephone skills and communication skills.

Personal Profile for Site Manager:

Personality: Results oriented individual with the ability to work independently without supervision. One who plans and prioritizes their responsibilities on a daily basis with the flexibility to change schedule as needed. Exhibits competent management skills with team, provides immediate solutions to problems and updates regional manager if a problem occurs. Has a positive outlook and assesses own performance with a desire to improve. Communicates well with customers and upper management and is proficient at problem solving.

Specific Job Skills:

• Oversees the daily job functions (including management of overtime, scheduling of time off and replacement of call offs) of drivers, dispatchers and other team members.
• Oversees coordination of orders for delivery/pick up/exchange of DME in a timely manner.
• Ensures training and appropriate performance of all staff supervised.
• Ensures daily DME orders and deliveries/pick-up/exchanges are documented properly and quality assurance forms are monitored with appropriate intervention when necessary as well as documentation on all "Logs".
• Creates daily reports and employee schedules as needed.
• Capable of delivering and setting up DME.
• Must understand and be able to operate all programs used by drivers and dispatchers (i.e. Map Point, GPS system, inventory barcode scanning, inventory system, StateServ website).
• Oversees payroll functions, accounts receivable and accounts payable.
• Ensure timely performance reviews, merit reviews, and submission of all changes of status to payroll department.
• Assists in orientation and training process.
• Any duties as determined by the regional manager.